York Buick GMC Customer Reviews
Local roots run deep at York Buick GMC in Greencastle, where our family has been locally owned and operated for several decades at this same location. As part of the York Automotive Group, we have built our reputation on a no-haggle, laid-back sales experience and a genuine investment in this community, from local schools to the area youth baseball league. Repeat customers and referrals tell the story better than we ever could.
The honest words below come from the people we serve every day. Read on to see what Greencastle drivers are saying about York Buick GMC, then come experience the difference for yourself.
What Drivers Are Saying About York Buick GMC
"I came in with a nail in my tire. They took me right in fixed my tire they were even kind enough to drop me off at my work and picked me up when it was done. THANK YOU, YORK, you guys are awesome."
- Lisa B. (Google Review)
"The York team took excellent care of me when I bought my new 2024 GMC Sierra which is why I returned to buy the 2023 Tahoe from our salesperson and the team today. I have been to many other dealerships throughout my life... but none have treated me as well, and as honestly, as our salesperson. I will never go to another dealership for my vehicles purchases."
- Bill B. (Google Review)
"I had an almost-flat tire on Sunday and contacted one of the owners Sunday afternoon. He told me to take my car into the dealership... The next morning, the service department repaired the tire, but the tire sensor was not working properly, and they had to spend several hours in order to reset the sensor...The service Department was courteous, professional, and very good to deal with. The bill for all that time spent on it was just $30. I'm extremely pleased with my experience there... When it's time for a new car, I returned to a York dealership to trade!"
- NanC M. (Google Review)
"The salesman I dealt with at York went above and beyond my expectations. Our salesperson put forth a sincere effort to accommodate my needs in a vehicle that also was within my budget rather than just try to sell me a car. He made me feel like I was truly a valued customer and has continued to give exemplary customer service in every interaction I've had with him since. In fact, everyone I've interacted with at York has operated at a higher level of sincerity and respect than I've ever experienced at a car dealership."
- Neal M. (Google Review)
"Purchased a new vehicle from York Buick GMC on November 4th. First day that we took ownership the service brake assist light came on... The service department was told by GM the part wouldn't be available for till Dec 3rd. The owner made a personal phone call... Miraculously the part became available after two weeks. York had our back throughout the whole process... They even gave us a sweet vehicle to drive while ours was being serviced. Thanks to York and GM for solving a major issue!!"
- Aaron F. (Google Review)
"The staff at York is hands down the best around! This is no pressure sales environment, where they are honest about the entire sales process and want you to make an informed decision with your finances. The sales manager and our salesperson went above and beyond to find the right vehicle for my work commute! Every employee has always gone out of their way to make my family feel welcome when we visit! A York customer for life!"
- Anthony J. (Google Review)
"Done an outstanding job on my spray on bed liner got it done when they said it would be. They were $100.00 dollar difference between a local car tech company."
- Rick S. (Google Review)
"York's came through for us again! We've been doing business with them for decades, and they continue to deliver. The sales manager was easy to work with, he located the vehicles we needed, communicated clearly, handled the e-signing, and had everything delivered without us ever having to step foot in the dealership. It was a completely seamless transaction."
- Zach S. (Google Review)
Why Buy a Vehicle from York Buick GMC?
Selection matters when you are ready for something new, which is why our lot carries a wide range of new GMC inventory alongside quality used Buick vehicles. As a member of the York Automotive Group, our dealership pairs that breadth with a no-haggle buying experience rooted in nearly four decades of community trust. We also order commercial vehicles and support local agricultural businesses, police fleet needs and more.
Support does not stop once the sale is complete. Our certified GM service center backs an on-site body shop, window tinting, glass repair and spray-in bedliners, plus an Enterprise rental car company on site for added convenience. We're EV certified and proud to operate the only Level 2 charger in town, and vehicle deliveries are available in some cases to make ownership simpler.
Share Your York Buick GMC Experience!
Your voice helps neighbors across the county make informed decisions about where to buy and service their vehicles. If our team earned your confidence, we would be grateful for a moment of your time leaving a review on Google that captures your honest experience with us.
Have questions about inventory, financing or service before your next visit? Reach out and contact us for personal, no-pressure answers from people who live and work right here in Greencastle. At our dealership, We're Not #1, You Are.
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